Terms of Service

Master Services Agreement

Last Updated: December 8, 2025

Plain English Summary

We are partners: We provide strategy, execution, and systems. We do not control algorithms or the economy.
Payment: Setup fees cover infrastructure and are non-refundable. Retainers are monthly.
Performance Fee: We share success (20%) only if we beat the baseline revenue.
Data Source: We use Ad Platform data (Meta/Google) as the source of truth, not Shopify.
Ownership: You own your creative assets. We own our automation logic and systems.

These Terms of Service ("Terms") constitute a binding legal agreement between Lovoson Media ("Agency") and the entity purchasing services ("Client").

1. DEFINITIONS

"Services": The digital marketing, web design, and automation services described in Section 3.

"Ad Spend": The amount paid directly to third-party platforms (Meta, Google, TikTok) for advertising. Ad Spend is paid by Client, not Agency.

"Attributed Revenue": Revenue generated from ads managed by Agency, defined strictly by data reported inside the Ad Platform using standard attribution windows.

2. GENERAL TERMS

Agency agrees to provide Services on a commercial best-efforts basis. Agency acts as an independent contractor. Agency retains the right to use subcontractors or third-party tools.

3. SCOPE OF SERVICES

Lovoson Media provides paid ads management, creative strategy, web design, and automation setups. EXCLUSIONS: Services DO NOT include legal advice, tax advice, inventory management, or paying for Client’s ad spend.

4. CLIENT RESPONSIBILITIES

Client agrees to grant timely administrative access to accounts, ensure product legality/compliance, respond to approval requests within 24 hours, and maintain valid payment methods for ad platforms.

5. PAYMENT TERMS

Setup Fee: One-time, non-refundable.
Monthly Retainer: Recurring fee charged every 30 days.
Performance Fee: Commission on Attributed Revenue exceeding Baseline, billed separately.
Late Payments: May result in immediate pause of services.

6. NO GUARANTEE OF RESULTS

Marketing results are influenced by external factors. Agency explicitly disclaims any guarantee of specific financial results, ROAS, or sales figures.

7. PLATFORM COMPLIANCE & ACCOUNT BANS

Agency has no control over third-party platform policies. If an account is disabled, Agency will work to appeal, but the Monthly Retainer remains due during the appeal process.

8. INTELLECTUAL PROPERTY

Client owns their brand assets and customer data. Agency retains ownership of proprietary Methods, Frameworks, and Automation Logic (e.g., Make.com scenarios).

9. WEB DESIGN WARRANTY

Agency provides a 30-day warranty for technical bugs post-launch. Subsequent fixes are billed separately.

10. CONFIDENTIALITY

Both parties agree to keep confidential all non-public information and trade secrets.

11. LIMITATION OF LIABILITY

Agency’s total liability shall be limited to the amount of fees actually paid by Client in the one (1) month preceding the claim.

12. CANCELLATION & TERMINATION

Either party may terminate with 30 days' written notice. Setup fees are non-refundable.

13. DISPUTE RESOLUTION

Governing Law: State of California. Venue: San Diego County, California. Parties agree to good-faith negotiation before arbitration.